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Popular in General

  1. How do I contact Event Cinemas?

  2. Can I call Event Cinemas?

  3. How can I apply for a job at Event Cinemas?

  4. Can I bring external food and beverage to the cinema?

  5. Who do I contact for lost property?

Popular in Ticketing

  1. Booked the wrong date, time or film and the session has not started yet?

  2. Refund and Return Policy

  3. Can I request a refund due to COVID-19?

  4. Booked the wrong date, time or film and the session has already passed?

  5. Booked the wrong cinema location?

Popular in Accessibility

  1. Open Captions (Captions on the screen)

  2. What are Sensory Screenings?

  3. What is Bring Your Baby?

Popular in Cinebuzz Rewards

  1. What are Cinebuzz Rewards points?

  2. How do I join Cinebuzz Rewards?

  3. How do I apply for the Cinebuzz Student membership?

  4. How do I join Cinebuzz for Seniors?

  5. How do I redeem Cinebuzz Rewards points?

Popular in Cinema Information

  1. Once a purchase has been confirmed, can I make changes to my order or get a refund?

  2. What food and drinks can I purchase at Gold Class?

  3. When and where do I collect my movie tickets?

  4. What movies are coming soon?

  5. What do the movie classifications mean?

Popular in Corporate Sales

  1. Events & Groups Bookings

  2. Corporate Voucher Enquiries

Popular in Gift Cards & Vouchers

  1. How can I check the balance or expiry of my Gift Card?

  2. Where can I purchase a Gift Card?

  3. How do I check the status or expiry date of my voucher?

  4. How do I redeem my voucher online?

  5. TERMS & CONDITIONS: MOVIE GIFT CARDS