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EVENT GIFT SHOP

  • WRONG DELIVERY ADDRESS PROVIDED FOR AN ORDER

    It’s very important that you enter correct recipient details for your order (whether for a courier order or when delivered by email) as we will send to the details that you have provided. Delivery add...

  • POSTAGE AND HANDLING FEES

    For orders sent by Courier, we use tracking signature methods in order to protect your order and minimise risk of your product being lost or stolen in transit. As our Gift Card and Voucher products ar...

  • ORDERS NOT YET DELIVERED

    Digital product orders are generally delivered within a few minutes of the nominated delivery time, however we do ask for you to allow up to an hour during peak periods. Note that some email clients h...

  • DELAYED/CUSTOM DELIVERY DATE

    You can nominate a preferred delivery date for digital products by deselecting the 'Send Immediately' option during checkout. This cannot be amended once the order has been processed. Please consider ...

  • POSTAGE OPTIONS AND DELIVERY TIMELINES

    Orders will be processed for despatch within 1-2 business days. Courier: Overnight delivery if submitted before 12pm otherwise 1-2 business days...